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Navigation Disc 1
I called the Cadillac toll-free customer service number earlier today, and a pleasant-sounding voice identifying himself as “Christopher” answered. I could tell from his accent and demeanor that he was Filipino (later in the call, when I told him that I’d been to the Philippines often on business, he confirmed that he […]

Rave: Cadillac Customer Service is Alive and Well


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With the insane prices map software companies are charging these days for replacement map DVDs (used in DVD-based nav units), it’s a smart idea to create a backup of your nav DVD in case of theft, loss, or damage. I’ve used the following method to back up the MDV-09D data […]

How to Backup your Navigation DVD/CD